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Navigating Dubai’s roads is typically smooth and pleasant, due to its top-notch highways, making accidents infrequent. However, should an accident in a rental car in Dubai, stay composed and take the right steps. Inform RRG Rent a Car throughout the process, so they can provide assistance and guide you.
This blog provides all essential details, including insurance insights and coverage for accidents involving Dubai rental vehicles, as well as how to report the incident.
Step-by-Step Process: What to Do After a Car Accident in Dubai
It’s important to know the right steps to take after a car accident in Dubai to avoid legal complications and unexpected costs. Here’s a quick checklist to follow:
- Ensure Safety First
- Move your vehicle to a safe location if possible.
- Turn on hazard lights and check for injuries.
- Call the Authorities
- Dial 999 and report the accident.
- Dubai Police will arrive to inspect the scene and issue a report.
- Get a Police Report
- The police report is essential for claiming insurance and handling rental procedures.
- The police report is essential for claiming insurance and handling rental procedures.
- Inform RRG Rent a Car Immediately
- Call our 24/7 helpline and notify us about the incident.
- Share the police report and any relevant details or photos.
- Wait for Vehicle Pickup or Replacement
- Depending on the severity of the accident, we’ll arrange for towing or provide a replacement vehicle if your plan covers it.

What You Should Know About Rental Car Accident Policy Dubai
Every car rental company in Dubai has its own rules, but RRG Rent a Car keeps things simple and clear when it comes to handling accidents.
Here are the basics:
- For insurance to be valid, a police report is required.
- Accidents brought on by unlawful activity—such as drunk driving—are not covered.
- Damage charges are typically waived if you are not at fault (subject to documentation).
- Depending on your coverage, the excess amount or deductible may be applicable in at-fault situations.
At the time of booking, we always advise carefully reading your agreement and asking questions if something is unclear.
Recognizing Insurance Coverage for Rental Cars in the UAE
Standard insurance is included with every car at RRG Rent a Car, but for extra peace of mind, you can choose to upgrade to full coverage. You can prevent stress later on by being aware of insurance coverage for UAE rental cars.
Types of insurance include:
- Damage to other people or vehicles is covered by third-party insurance.
- Comprehensive insurance: Provides coverage for damage to your rental car as well.
- The Collision Damage Waiver, or CDW, reduces your financial liability in the case of an accident.
- Pro tip: Always check that your insurance doesn’t pay for certain areas or off-road driving.
Car Rental Damage Charges Dubai: What Are Your Responsibilities?
Concerned about Dubai car rental damage fees? What to anticipate is as follows:
You will be billed according to repair estimates if you return the vehicle with fresh dents, scratches, or other damage without a police report.
- A legitimate police report shields you from unjust accusations.
- Depending on your coverage, you will have to pay an excess or deductible if you are at fault.
- Depending on your plan, minor damages like tire wear or minor scratches might be covered.
By providing fair assessments and disclosing itemized repair bills, RRG guarantees transparency.
In conclusion, use RRG Rent a Car to drive with confidence.
It can be quite stressful to deal with an accident in a rental car in Dubai, but you can manage it well if you have the correct knowledge and assistance. With dependable insurance coverage, a transparent damage policy, and round-the-clock support, RRG Rent a Car is always by your side.
You can drive with confidence knowing that we’ll be there for you every step of the way, whether you’re a resident, tourist, or business traveler.